Quantifying the Costs and Benefits of Archiving
Your Email and Other Electronic Content
 An Osterman Research White Paper

There are four key points that this white paper attempts to make:

  • All organizations should archive electronic content for purposes of legal, regulatory, storage management and user productivity considerations.

  • All content types should be retained, including files, instant messages, social media posts, Web sites/Web pages, and any other electronic content that may prove useful for legal, regulatory or other purposes.

  • Archiving is not a cost of doing business, but instead should be viewed as a means of reducing the costs associated with managing a variety of business processes. Based on our calculations, an archiving system could save an organization of 500 users more than $900,000 over a three-year period.

  • The use of archiving mitigates an organization’s risk in addition to reducing its cost of operations.

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