Commissioned by Onna

Published October 2021

Executive Summary

Organizations are embracing modern tools for collaboration, such as Microsoft Teams, Slack, and Zoom. This raises significant eDiscovery and information governance challenges for organizations because the native capabilities for eDiscovery and information governance offered within each product are lacking or non-existent, have low maturity, and have not been designed to offer a consistent experience across data from multiple key applications. This leaves organizations exposed to risks from process failures in eDiscovery and internal investigations, where responsive data cannot be found without costly manual processes.

Third-party solutions offer organizations a better approach to meeting their eDiscovery and information governance responsibilities across a wide collection of modern tools, such as Microsoft Teams, Slack, and Zoom.