Commissioned by Jitterbit
Published December 2024
Executive summary
Today’s organizations seek marketplace success in collaboration with an ecosystem of supply chain partners while using hundreds or even thousands of applications. Unifying systems and apps across the supply chain ecosystem enables organizations to orchestrate experiences that delight customers and employees alike — keeping customers coming back for more and employees engaged in productive work.
Orchestrating these experiences requires organizations to contend with an ever-changing mix of organizational, regulatory, business and technology forces. To account for and embrace this dynamic change environment, organizations must fully embrace automation and orchestration technologies to achieve speed, eliminate errors, and delight customers, trading partners, and employees for true competitive advantage.
Leveraging automation and orchestration technologies enables businesses to seamlessly combine data from across their ecosystem — and more importantly, to act on it in real-time. This 360-degree visibility allows organizations to rapidly identify shifts in demand, optimize supply chain performance, and respond to changing customer preferences. A unified, enterprise-wide approach allows companies to maximize operations, make data-driven decisions and increase speed to market.